Alerts disappearing from Prisma Cloud

WilliamValente — Thu, 03 Oct 2024 17:50:48 GMT

Hi Guys,

I need to understand a strange behavior of Prima.

I made a report of all the alerts from the month of September.

Today (October), when I searched for a specific alert, I could no longer find it in the Prisma console.

did all the status filters (Open, Closed, etc.), increased the timerange to All Time, but I couldn't find it.

Can anyone help me?

Re: Alerts disappearing from Prisma Cloud

OOmotayo — Mon, 07 Oct 2024 19:01:52 GMT

Please check if the Resource/Asset related to the specific alert has been deleted and if the deletion is over 90 days.

You can only view an alert for a deleted asset for up to 90 days on Prisma Cloud after which it is removed from the system.