topic Re: unable to access epa.ohio.gov tax.ohio.gov thefinder.tax.ohio.gov sites from the US gateway works via UK gateway in Prisma Cloud Discussions

unable to access epa.ohio.gov tax.ohio.gov thefinder.tax.ohio.gov sites from the US gateway works via UK gateway

G.Varkey — Thu, 08 May 2025 14:42:14 GMT

The common factor is the r.cloudfront.net which I understand is the Amazon CDN. Any suggestions. I am awaiting TAC to do their troubleshooting. Going on second day. The logs show no blocks so far. The traffic is low risk as they .gov sites.

Re: unable to access epa.ohio.gov tax.ohio.gov thefinder.tax.ohio.gov sites from the US gateway works via UK gateway

JCalloway1 — Thu, 08 May 2025 22:56:35 GMT

Hello!
You posted in the Prisma Cloud forums. Did you intent to post in the Prisma Access or the Prisma SDWAN forums?

Re: unable to access epa.ohio.gov tax.ohio.gov thefinder.tax.ohio.gov sites from the US gateway works via UK gateway

G.Varkey — Fri, 09 May 2025 12:39:13 GMT

I posted it there as well. I don't see an option to delete this post!

Re: unable to access epa.ohio.gov tax.ohio.gov thefinder.tax.ohio.gov sites from the US gateway works via UK gateway

JCalloway1 — Fri, 09 May 2025 12:41:14 GMT

Well, good luck then! I really wish I could help you! But, as it is, anyone who comes here will know what happened.