topic Re: Error: Unable to ingest data from one or more accounts in Prisma Cloud Discussions

Error: Unable to ingest data from one or more accounts

FDjatsa — Wed, 20 Apr 2022 15:34:50 GMT

Cloud account cannot be monitored due to missing permissions. Hit the Review button to see the current status and update settings. Error: Unable to ingest data from one or more services.

Re: Error: Unable to ingest data from one or more accounts

JJoly — Fri, 01 Apr 2022 09:16:36 GMT

Hello,

What is your cloud type? Did you update the configuration requested by Prisma to onboard an account? It changes quite often.

Re: Error: Unable to ingest data from one or more accounts

RAhirwar — Sun, 01 Oct 2023 10:47:33 GMT

Hi Team, I'm getting error unable to ingest data from one or more services on aws accounts, I'm using Prisma cloud. can someone help me ?

Re: Error: Unable to ingest data from one or more accounts

PBurega — Wed, 11 Oct 2023 16:54:03 GMT

If you go to the "Cloud Accounts" page, you will see the following if you hover your cursor over the status field for the account in question:

When you click for more details, you will get an explanation of what is wrong, and how to fix it:

Hope this helps you troubleshoot and resolve.