topic Re: Alert Dismissal Error response via API in Prisma Cloud Discussions https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293180#M89 <P><SPAN>Dismissal Range is for the new snooze feature to specify the time range for keeping the alert in dismissed status.&nbsp;</SPAN></P> <P>If you are dismissing without snoozing, then Dismissal Range is not needed.</P> Wed, 16 Oct 2019 20:26:07 GMT lpingali 2019-10-16T20:26:07Z Alert Dismissal Error response via API https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293050#M86 <P>Anyone have experience using the Prisma Cloud API with dismissing alert, i've been testing the but always getting 404 or 400 response, check parameters below</P> <P>&nbsp;</P> <P>url = "<A href="https://api.prismacloud.io/alert/dismiss" target="_blank" rel="noopener">https://api.prismacloud.io/alert/dismiss</A>"</P> <DIV> <DIV><SPAN>payload = {</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>"alerts"</SPAN><SPAN>:&nbsp;[param.get(</SPAN><SPAN>"alert_id"</SPAN><SPAN>)],</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>"dismissalTimeRange"</SPAN><SPAN>:&nbsp;{</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'type'</SPAN><SPAN>:&nbsp;</SPAN><SPAN>'absolute'</SPAN><SPAN>,</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'value'</SPAN><SPAN>:&nbsp;{</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'startTime'</SPAN><SPAN>:&nbsp;</SPAN><SPAN>0</SPAN><SPAN>,</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'endTime'</SPAN><SPAN>:&nbsp;end_time</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;}</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;},</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>"filter"</SPAN><SPAN>:&nbsp;{</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>"timeRange"</SPAN><SPAN>:&nbsp;{</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'type'</SPAN><SPAN>:&nbsp;</SPAN><SPAN>'absolute'</SPAN><SPAN>,</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'value'</SPAN><SPAN>:&nbsp;{</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'startTime'</SPAN><SPAN>:&nbsp;</SPAN><SPAN>0</SPAN><SPAN>,</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>'endTime'</SPAN><SPAN>:&nbsp;end_time</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;}</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;},</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>"limit"</SPAN><SPAN>:&nbsp;</SPAN><SPAN>"1"</SPAN><SPAN>,</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN><SPAN>"detailed"</SPAN><SPAN>:&nbsp;</SPAN><SPAN>"true"</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;}</SPAN></DIV> <DIV><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;}</SPAN></DIV> <DIV>&nbsp;</DIV> <DIV><SPAN>been looking on the community but not found any good solutions.</SPAN></DIV> </DIV> Mon, 07 Feb 2022 21:45:35 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293050#M86 LLibarios 2022-02-07T21:45:35Z Re: Alert Dismissal Error response via API https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293075#M87 <P>Policies array might be required - here's mine that works and it seems to be the only major thing missing from your payload.&nbsp; Also make sure it's a POST.</P><P>&nbsp;</P><P>Payload:&nbsp;<BR /><SPAN>&nbsp;&nbsp;<SPAN class="sBrace structure-1">{&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"alerts"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sBracket structure-2">[&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sArrayV">"P-1424086"</SPAN><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sBracket structure-2">]</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"policies"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sBracket structure-2">[&nbsp;</SPAN><BR /><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sBracket structure-2">]</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"filter"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sBrace structure-2">{&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"filters"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sBracket structure-3">[&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-4">{&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"operator"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"="</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"name"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"alert.status"</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"value"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"open"</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-4">}</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-4">{&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"operator"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"="</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"name"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"policy.type"</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"value"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"config"</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-4">}</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBracket structure-3">]</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"timeRange"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sBrace structure-3">{&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"type"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"relative"</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"value"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sBrace structure-4">{&nbsp;</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"amount"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">1</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"unit"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"week"</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-4">}</SPAN><BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-3">}</SPAN><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sBrace structure-2">}</SPAN><SPAN class="sComma">,</SPAN><BR />&nbsp;&nbsp;&nbsp;<SPAN class="sObjectK">"dismissalNote"</SPAN><SPAN class="sColon">:</SPAN><SPAN class="sObjectV">"Test2"</SPAN><BR /><SPAN class="sBrace structure-1">}</SPAN></SPAN></P> Tue, 15 Oct 2019 15:14:09 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293075#M87 ebeuerlein 2019-10-15T15:14:09Z Re: Alert Dismissal Error response via API https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293139#M88 <P>Thanks on your response,</P><P>&nbsp;</P><P>I've solve it via removing "<SPAN>dismissalTimeRange</SPAN>" on parameter. i don't have any idea why it does not work having that on parameters.</P><P>&nbsp;</P><P>Thanks!</P> Wed, 16 Oct 2019 12:44:49 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293139#M88 LLibarios 2019-10-16T12:44:49Z Re: Alert Dismissal Error response via API https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293180#M89 <P><SPAN>Dismissal Range is for the new snooze feature to specify the time range for keeping the alert in dismissed status.&nbsp;</SPAN></P> <P>If you are dismissing without snoozing, then Dismissal Range is not needed.</P> Wed, 16 Oct 2019 20:26:07 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/293180#M89 lpingali 2019-10-16T20:26:07Z Re: Alert Dismissal Error response via API https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/1223097#M1444 <P>Fail to snooze alert with "<SPAN>Dismissal Range&nbsp;</SPAN>"parameter,same as <A id="link_454b866eed1591" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/188898" target="_self" aria-label="View Profile of RPrasadi"><SPAN class="">RPrasadi</SPAN></A>,always 400 error.<BR />Anyone knows the solutions??</P> Fri, 07 Mar 2025 04:30:55 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/alert-dismissal-error-response-via-api/m-p/1223097#M1444 CZhang22 2025-03-07T04:30:55Z