topic Making WAN interfaces for Prisma SD-WAN sites with API calls in Prisma SD-WAN Discussions

Making WAN interfaces for Prisma SD-WAN sites with API calls

T.Colvin — Tue, 16 Apr 2024 20:16:51 GMT

I keep getting an error attempting this. I am using the Api from the pan.dev site the API call is :

https://api.hood.cloudgenix.com/v2.7/api/tenants/xxxxxxx/sites/xxxxxxxx/waninterfaces I enter the info I think I need to create the circuit ID on the site. I get this error error":[{"code":"INVALID_JSON_INPUT","message":"\"Input JSON does not have all required attributes.\""}]} Has anyone used this API call before with success?

Re: Making WAN interfaces for Prisma SD-WAN sites with API calls

DwightAwesome — Wed, 15 May 2024 12:23:28 GMT

I've got the same issue on https://api.sase.paloaltonetworks.com/sdwan/v4.17/api/sites/:site_id/elements/:element_id/interfaces

from https://pan.dev/sdwan/api/post-sdwan-v-4-17-api-sites-site-id-elements-element-id-interfaces/
I can't figure out what it wants.

Re: Making WAN interfaces for Prisma SD-WAN sites with API calls

T.Colvin — Wed, 15 May 2024 13:21:57 GMT

I was able to make this api call by opening a case with Palo Alto. It was a payload problem with me.

Re: Making WAN interfaces for Prisma SD-WAN sites with API calls

Josh_Hildebrand — Thu, 18 Dec 2025 22:17:25 GMT

@T.Colvin , if only you had taken 30 more seconds to paste the resolution that was given to you.. you could have helped more people faster. ;(

Re: Making WAN interfaces for Prisma SD-WAN sites with API calls

Josh_Hildebrand — Thu, 18 Dec 2025 22:45:01 GMT

I had similar issues w/ the endpoint documented on https://pan.dev/sdwan/api/put-sdwan-v-2-1-api-elementusers-user-id/

I enabled the developer tools in my browser and captured the network traffic HAR while doing the activity that I wanted within the GUI (I was messing w/ device toolkit users in StrataCloudManager for SDWAN portal).. when I isolated the PUT command and analyzed it with AI's help, we noticed some differences.. We tried different combinations of things and ultimately settled on this where base is what is documented..

✅ Base + _etag + _schema + lowercase role ← ONLY THIS WORKS
======================================================================
TEST 5: Base + _etag + _schema + lowercase role (GUI format)
======================================================================
Payload: {
"id": "163060247<truncated>",
"is_tenant_level": false,
"login_id": "cgnx",
"role": "super",
"username": "cgnx",
"_etag": 25,
"_schema": 1
}
Status: 200
✓✓✓ SUCCESS with lowercase role!
Updated is_tenant_level: False

Moral of the story: capture your action in browser developer tools in the UI and let an AI figure out what the documentation lacks! 😉