topic Re: Cisco APs directly connected to ION 1200-S-C in Prisma SD-WAN Discussions

Cisco APs directly connected to ION 1200-S-C

EricHartwell — Tue, 04 Aug 2026 15:57:19 GMT

I have two Cisco APs connected to a ION 1200-S-C running 6.5.3 code. I notice that flexconnect doesnt allow Teams traffic when the APs are directly connected to the ION but works when there's a switch between the ION and APs. ION ports 9 and 10 are configured as trunk when APs are connected.

What configuration items should I check to ensure the ION isnt the issue?

Re: Cisco APs directly connected to ION 1200-S-C

TomYoung — Tue, 04 Aug 2026 19:39:54 GMT

Hi @EricHartwell ,

What SSID and VLAN is your Teams traffic on? Could you paste the configuration of the switch port connected to the APs?

Thanks,

Tom

Re: Cisco APs directly connected to ION 1200-S-C

EricHartwell — Wed, 05 Aug 2026 13:48:44 GMT

Tom,

Since this is a micro site of sorts, there is only 1 VLAN. The SSID is Corp. The switchport is configured as this.

interface GigabitEthernet1/0/2
description AP
switchport trunk allowed vlan 800
switchport trunk native vlan 800
switchport mode trunk
end

On the ION, the switchport is similar config

thanks,

Eric

Re: Cisco APs directly connected to ION 1200-S-C

TomYoung — Fri, 07 Aug 2026 16:52:37 GMT

Hi @EricHartwell ,

Thanks for the info! That is very strange. So all the other traffic works except for Teams when directly connected to the ION?

Tom