topic Re: Internet1 interface not coming up after enabling bypass pair on ION 3000 in Prisma SD-WAN Discussions

Internet1 interface not coming up after enabling bypass pair on ION 3000

rushwag — Fri, 20 Jan 2023 01:56:45 GMT

I have Two ION-3000 in HA. The internet1 interface on first ION3000 is not coming up and there is no light on it. However, the same Internet1 bypass pair through ION-2 where it's working fine.

Need to find out what is wrong with first ION3000 internet1 interface. It works fine when we breakdown/decoupled the bypass pair into single internet1 port.

Re: Internet1 interface not coming up after enabling bypass pair on ION 3000

kn — Fri, 20 Jan 2023 01:59:13 GMT

Hi @rushwag

Please check if the site is in disabled/analytics mode. The bypass pair will not work in those modes. You need the site in control mode to get those bypass pairs working.

Re: Internet1 interface not coming up after enabling bypass pair on ION 3000

rushwag — Fri, 20 Jan 2023 02:12:01 GMT

Hello Kn,

it is in control mode.

Re: Internet1 interface not coming up after enabling bypass pair on ION 3000

kn — Fri, 20 Jan 2023 02:29:59 GMT

Can you please help me with the output for the below commands?
# dump overview

# dump interface status all

#file tailf log elem-mgr