topic Login to VM Series firewall hosted in ESXI Environment in VM-Series in the Private Cloud

Login to VM Series firewall hosted in ESXI Environment

srikarpuligandla — Tue, 12 Sep 2023 21:44:54 GMT

Hi,

I have hosted VM-Series firewall in ESXI Platform and I am trying to login into the firewall I see "cfg.general.need-acknowledgement-to-login': no_matches" message when i enter username (admin). Any help is appriciated.

Thanks.

Re: Login to VM Series firewall hosted in ESXI Environment

kiwi — Wed, 13 Sep 2023 09:00:01 GMT

HI @srikarpuligandla ,

Are you possibly hitting the following issue ?
Default username and password of Admin-Admin Does Not Work After Factory Reset

When the login prompt is still showing PA-HDF login then the system isn't ready yet to accept login attempts yet.

Please wait a few minutes and hit enter a couple of times until the login prompt changes.

Kind regards,

-Kim.

Re: Login to VM Series firewall hosted in ESXI Environment

srikarpuligandla — Sun, 01 Oct 2023 03:08:51 GMT

Hi Kiwi,

I tried the solution provided by you but it didn't work. I have followed the solution provided below request and it worked.

https://live.paloaltonetworks.com/t5/vm-series-in-the-private-cloud/unable-to-start-trial-vm-on-esxi/m-p/543575/highlight/true#M118

Regards,

Srikar