topic Error: Failed to get policy objects: NO_MATCHES(Module: useridd) in VM-Series in the Private Cloud

Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

umeshdhiman — Thu, 21 Jul 2022 09:34:11 GMT

Error: Failed to get policy objects: NO_MATCHES(Module: useridd) while pushing the changes from Panorama.

Re: Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

PavelK — Fri, 22 Jul 2022 12:48:35 GMT

I experienced the same issue a few times before with some Firewalls while pushing Device Group objects. In my case, typically on second try to push the same change from Panorama, it worked.

In the case, this error does not go away, I would restart management process on Firewall and try to push it again: debug software restart process management-server.

Could you also confirm PAN-OS version you are running on Firewall having this issue?

Kind Regards

Pavel

Re: Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

umeshdhiman — Fri, 22 Jul 2022 12:53:01 GMT

Hi @PavelK,

Thank You for your response.

The issue has been resolved after deselect and select the firewall in Panorama.

Post the commit was successful.

Regards,

Umesh Kumar