topic Re: Create Tech Support File from Strata Cloud Manager in Strata Cloud Manager

Create Tech Support File from Strata Cloud Manager

H.Thiam — Thu, 22 Jan 2026 23:12:09 GMT

Hi All,

I am in the process of raising a TAC case but I am required to generate a TSF to be added to the case . This is for a NGFW that is managed via SCM . Any ideas how to do that ?

Thanks in advance

Re: Create Tech Support File from Strata Cloud Manager

M.Pahlavanzadeh — Sat, 07 Feb 2026 07:40:33 GMT

Hi,

Take a look at the following KB:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004LxrCAE&lang=en_US%E2%80%A9