https://live.paloaltonetworks.com/t5/strata-cloud-manager/ztna-connector-about/m-p/1229757#M24 <P>A1: does the ztna connector have access to the internet?</P> <P>udp/500, udp/4500, tcp/443 , access to a DNS server, etc.</P> <P>&nbsp;</P> <P><A href="https://docs.paloaltonetworks.com/prisma-access/administration/ztna-connector-in-prisma-access/ztna-connector-requirements-and-guidelines" target="_blank">https://docs.paloaltonetworks.com/prisma-access/administration/ztna-connector-in-prisma-access/ztna-connector-requirements-and-guidelines</A></P> <P>&nbsp;</P> <P>A2: it should come up once it is able to connect to the nearest node</P> Thu, 22 May 2025 08:25:37 GMT reaper 2025-05-22T08:25:37Z https://live.paloaltonetworks.com/t5/strata-cloud-manager/ztna-connector-about/m-p/1229558#M23 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tunnel-down.jpg" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/67692i788BEAB4505DED92/image-size/medium?v=v2&amp;px=400" role="button" title="tunnel-down.jpg" alt="tunnel-down.jpg" /></span></P> <P> </P> <P>Q1：Why doesn't the tunnel come up when I install the ZTNA connector on VMware?</P> <P>Q2：After initially configuring the ztna connector, is it normal for the tunnel status to be down?</P> Wed, 21 May 2025 01:33:03 GMT https://live.paloaltonetworks.com/t5/strata-cloud-manager/ztna-connector-about/m-p/1229558#M23 hiyonimu463 2025-05-21T01:33:03Z https://live.paloaltonetworks.com/t5/strata-cloud-manager/ztna-connector-about/m-p/1229757#M24 <P>A1: does the ztna connector have access to the internet?</P> <P>udp/500, udp/4500, tcp/443 , access to a DNS server, etc.</P> <P>&nbsp;</P> <P><A href="https://docs.paloaltonetworks.com/prisma-access/administration/ztna-connector-in-prisma-access/ztna-connector-requirements-and-guidelines" target="_blank">https://docs.paloaltonetworks.com/prisma-access/administration/ztna-connector-in-prisma-access/ztna-connector-requirements-and-guidelines</A></P> <P>&nbsp;</P> <P>A2: it should come up once it is able to connect to the nearest node</P> Thu, 22 May 2025 08:25:37 GMT https://live.paloaltonetworks.com/t5/strata-cloud-manager/ztna-connector-about/m-p/1229757#M24 reaper 2025-05-22T08:25:37Z