topic Unable to connect On-Premise network(Service connection) from Mobile users (Globalprotect vpn) in Strata Cloud Manager https://live.paloaltonetworks.com/t5/strata-cloud-manager/unable-to-connect-on-premise-network-service-connection-from/m-p/1241928#M87 <P>Hi,</P> <P>I have created a service connection between HQ to prisma sase (Managed by SCM) and configured globalprotect vpn. But I am not able to connect the HQ network from globalprotect vpn. Can some help?</P> Sun, 16 Nov 2025 12:30:50 GMT MKumar227 2025-11-16T12:30:50Z Unable to connect On-Premise network(Service connection) from Mobile users (Globalprotect vpn) https://live.paloaltonetworks.com/t5/strata-cloud-manager/unable-to-connect-on-premise-network-service-connection-from/m-p/1241928#M87 <P>Hi,</P> <P>I have created a service connection between HQ to prisma sase (Managed by SCM) and configured globalprotect vpn. But I am not able to connect the HQ network from globalprotect vpn. Can some help?</P> Sun, 16 Nov 2025 12:30:50 GMT https://live.paloaltonetworks.com/t5/strata-cloud-manager/unable-to-connect-on-premise-network-service-connection-from/m-p/1241928#M87 MKumar227 2025-11-16T12:30:50Z