topic Re: Controlling Google's Hangout app in Automation/API Discussions

Controlling Google's Hangout app

dkillpack — Tue, 03 Dec 2013 11:19:34 GMT

Has anyone here dealt with Googles hangout app for mobile devices going through the firewall. The customer wants to allow hangout chat but not file-transfer or video calling. The apps sees it as google-talk and under it is gtalk-voice, google-talk-base and gtalk-file-transfer. If we set up the policy for app filtering would the gtalk-file-transfer be masked by ssl or would it still be seen?

I am thinking it would be masked so an ssl decrypt policy would need to be employed. However when I enable the ssl decrypt, the device then can not sign into google hangouts.

Any thoughts or help would be appreciated.

Darrell

Re: Controlling Google's Hangout app

maurisy — Thu, 24 Jul 2014 20:59:38 GMT

Darrell,

I realize this question was posed some time ago, but our google-hangouts app ID was recently update to reflect Google product changes. Are you still having issues?

Re: Controlling Google's Hangout app

dkillpack — Fri, 01 Aug 2014 03:24:12 GMT

Since the original caller was an SE, I went back to the case and messaged him about the added information you have provided.

Thanks