"No multiusersystem configured" from XML API / uid-message / logout

NickRamirez — Thu, 26 Oct 2017 22:07:00 GMT

We send IP to userid mapping data to Palo Alto via the XML api. We've had success with Palo Alto versions 6 and 7. However, with Palo Alto 8(8.0.5) we recieve "No multiusersystem configured" messages when we attempt to notify Palo Alto an user has left the network (logout). I understand "multiusersystem" relates to terminal servers, etc but our logins and user-id mappings do not involve the multiuser systems nor do we attemp to populate those "tags" of the XML.

Is there a new requirement or configuration on Palo Alto 8 that we are missing relating to "multiusersystems" or is this possibly a bug?

Example request:

<uid-message>
<version>1.0</version>
<type>update</type>
<payload>
<logout>
<entry ip="192.168.7.3" name="CLOUDPATH\nick" timeout="120"/>
</logout>
</payload>
</uid-message>

Response:

Thanks,

Nick Ramirez

Re: "No multiusersystem configured" from XML API / uid-message / logout

charles.thompson — Thu, 07 Mar 2019 15:28:15 GMT

Are you modifying the request from Arris' Cloudpath SE directly? If so what config file(s) are you modifying? I ask because I'm trying to normalize the netbios domain name of the user sent to the PAs in order to match or domain group mapping.

Thanks!

Charles

topic "No multiusersystem configured" from XML API / uid-message / logout in Automation/API Discussions

"No multiusersystem configured" from XML API / uid-message / logout

Re: "No multiusersystem configured" from XML API / uid-message / logout