topic PAN-OS 10.2 REST API Objects/Addresses missing data in Automation/API Discussions

PAN-OS 10.2 REST API Objects/Addresses missing data

SSargent_ICTWA — Thu, 01 Sep 2022 15:43:27 GMT

I have two HA pairs, one PA-460 and one PA-3250. With "/restapi/v10.2/Objects/Addresses" I get two different sets of data from the two pairs, both of which are missing data compared to the UI and CSV downloads:

UI/CSV: Name, Location, Type, Address Tags. (Type is one of: IP Netmask, FQDN, IP Range, or IP Wildcard Mask)
PA-460: @name, @location, @vsys, ip-netmask, tag, description
PA-3250: @name, @location, @vsys, ip-netmask

Notably, neither API response includes the Type field. Entries in the API response that match entries in the UI of Type IP Netmask include the correct Address in the ip-netmask field. Entries of other Types do not have their addresses listed (the ip-netmask field is blank). I have no idea why the PA-3250 omits the tag and description fields. Unfortunately, these issues make this API incomplete and unusable for my purpose.

Does anyone else see this on their systems? Is this expected behavior?

Re: PAN-OS 10.2 REST API Objects/Addresses missing data

JimmyHolland — Mon, 12 Sep 2022 12:03:34 GMT

Hi @SSargent_ICTWA, without access to the hardware it is hard to comment, but I would recommend raising a support ticket for this inconsistency between hardware models, as the APIs are part of the supported product set.

In the meantime the XML API definitely includes tag and description and I would be surprised if that was broken on the PA-3250, even if the REST API has some issues which need resolving on the PA-3250. On VM-Series in the lab here, both XML and REST return the tag and description.

Both XML and REST APIs tend to return what is in the configuration file, and the configuration file itself does not include a "type" for an object. The CSV and GUI have extra code which interprets the attributes of the address object to add the type in their output, something which would need to be replicated when using the APIs as a client.

Hope that helps!

Re: PAN-OS 10.2 REST API Objects/Addresses missing data

SSargent_ICTWA — Mon, 12 Sep 2022 14:31:42 GMT

Hi @JimmyHolland,

Thanks for taking the time to reply. As you mentioned, the XML API works as expected on both models.

I probably won't raise a support ticket about the REST API... It took four months of frustrating support interactions for the broken DNSSEC on update.paloaltonetoworks.com to be resolved. I have little confidence that reporting this issue will be worth my time. I'll just keep using the XML API.