topic Re: Custom Response Page - Blocked URL Re-categorization Request in Automation/API Discussions

Custom Response Page - Blocked URL Re-categorization Request

pseningen — Thu, 16 May 2013 18:10:11 GMT

We are trying to determine if it is possible to have end-users submit URL Re-categorization Requests directly from a custom response page.

As of right now, we have a custom response page provides a link to "http://urlfiltering.paloaltonetworks.com/ChangeASite.aspx" When clicked, the page redirects to TestASite.aspx. The user must first do a URL look up and can then make the request for category change.

Unfortunately for us, we previously had a FortiGate that would pre-fill the URL Category Change Request form and all users had to do was enter their email address and choose the category they believed was the correct one. I think most of you know that once it's easy for your users to do a task, they don't like it when things change and add extra work for them.

We're using a PA-3020 running software v5.0.4.

Re: Custom Response Page - Blocked URL Re-categorization Request

NGS_SOC — Sat, 18 May 2013 09:08:32 GMT

I agree, could be interesting if the aspx page could accept variables like

http://urlfiltering.paloaltonetworks.com/TestASite.aspx?url=www.google.com

I suggest the feature!

Re: Custom Response Page - Blocked URL Re-categorization Request

VinceM — Tue, 28 May 2013 15:28:32 GMT

Hi,

Just keep in mind that always the breach is the user. Then just imagine number of re-categorisation received by palo 🙂

Maybe good solution could be to provide user an internal service for re categorize URL, internal validation then submit to palo.

Make sense ?

Rgds

Re: Custom Response Page - Blocked URL Re-categorization Request

gmoerschel — Tue, 28 May 2013 15:33:27 GMT

I agree. It would be nice to be able to assign a URL to a category for internal purposes rather than a single generic white list.