topic Re: Question about PAN::XAPI module in Automation/API Discussions

Question about PAN::XAPI module

rsolomon — Tue, 08 May 2012 20:49:52 GMT

Hello,

I was trying to use the PAN::XAPI module provided in the PAN-perl-20120107.tar.gz package and I ran into an issue. When I try to use PAN::XAPI to make request using the API key specified in my .panrc I recieve "User not authorized to perform this operation" error messages.

When I try accessing the API via other methods (i.e. manual entry into a web browser and scripts that don't use PAN::XAPI) it works fine. Judging from output that I was able to see for a debug, it looks like the PAN::XAPI module is actually URL encoding the key, which causes issues.

Does anyone have any recommendations?

Re: Question about PAN::XAPI module

ksomu — Wed, 09 May 2012 18:06:44 GMT

Solomon - this is known issue in Panperl. Yeah you are right that pan perl is encoding already encoded key. We are planning to fix this in the next release.

For now please generate a key that works and provide it in .panrc file and continue using it.

Thanks,

krishna

Krishna Somu

Technical Marketing Engineer, Palo Alto Networks

408 753 3896 (office)

650 823 7086 (mobile)

Re: Question about PAN::XAPI module

Retired Member — Wed, 06 Jun 2012 13:47:46 GMT

I had the same issue and the trick is to keep generating the API key untill it consists letters and numbers ONLY