topic Re: Unable to get license of threat and wildfire in Advanced Threat Prevention Discussions https://live.paloaltonetworks.com/t5/advanced-threat-prevention/unable-to-get-license-of-threat-and-wildfire/m-p/538219#M1910 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/3524">@Allstate_NOC</a></P> <P>&nbsp;</P> <P>are you getting any error? Have you checked the&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNACA0" target="_self">KB</A>&nbsp;on how&nbsp;to activate authorization codes?</P> <P>Also, could you make sure that management interface can communicate with update server&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP1RCAW" target="_self">KB?</A></P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel</P> Tue, 11 Apr 2023 09:26:57 GMT PavelK 2023-04-11T09:26:57Z Unable to get license of threat and wildfire https://live.paloaltonetworks.com/t5/advanced-threat-prevention/unable-to-get-license-of-threat-and-wildfire/m-p/538213#M1909 <P>Hi all,</P> <P>&nbsp;</P> <P>We are configuring new firewall and we are facing issue while uploading license regarding threat and wildfire. Can anybody know any solution on this?</P> Tue, 11 Apr 2023 08:36:24 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/unable-to-get-license-of-threat-and-wildfire/m-p/538213#M1909 Allstate_NOC 2023-04-11T08:36:24Z Re: Unable to get license of threat and wildfire https://live.paloaltonetworks.com/t5/advanced-threat-prevention/unable-to-get-license-of-threat-and-wildfire/m-p/538219#M1910 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/3524">@Allstate_NOC</a></P> <P>&nbsp;</P> <P>are you getting any error? Have you checked the&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNACA0" target="_self">KB</A>&nbsp;on how&nbsp;to activate authorization codes?</P> <P>Also, could you make sure that management interface can communicate with update server&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP1RCAW" target="_self">KB?</A></P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel</P> Tue, 11 Apr 2023 09:26:57 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/unable-to-get-license-of-threat-and-wildfire/m-p/538219#M1910 PavelK 2023-04-11T09:26:57Z