https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225987#M2427 <P>I'd suggest to submit a verdict change request by one of the ways written in the following KB article (if applicable).</P> <P>- WildFire report incorrect verdict (virus false positive or false negative)<BR /><A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS" target="_blank">https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS</A></P> <P>&nbsp;</P> <P>This time, I submitted the request on behalf. Thanks.</P> Wed, 09 Apr 2025 01:46:14 GMT ymiyashita 2025-04-09T01:46:14Z https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225027#M2416 <P>&nbsp;</P> <P>Please, check this false positive:</P> <P>&nbsp;</P> <P><SPAN>Link to Virustotal report for the file:</SPAN>&nbsp;<A href="https://www.virustotal.com/gui/file/512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698?nocache=1" target="_blank" rel="noopener">https://www.virustotal.com/gui/file/512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698?nocache=1</A></P> <P><SPAN>File hash:&nbsp;</SPAN>:&nbsp;<SPAN>512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698</SPAN></P> <P>&nbsp;</P> <P><SPAN>Current VirustTotal Verdict: Generic.ml</SPAN></P> <P>&nbsp;</P> <P>Description: This file is used to update other apps from Softexpert.&nbsp;</P> <P><A href="https://www.softexpert.com/" target="_blank">https://www.softexpert.com/</A></P> <P>&nbsp;</P> <P>Could you check again and whitelist this file? Thank you!</P> <P>&nbsp;</P> Tue, 08 Apr 2025 11:37:23 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225027#M2416 everaldomafra 2025-04-08T11:37:23Z https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225987#M2427 <P>I'd suggest to submit a verdict change request by one of the ways written in the following KB article (if applicable).</P> <P>- WildFire report incorrect verdict (virus false positive or false negative)<BR /><A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS" target="_blank">https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS</A></P> <P>&nbsp;</P> <P>This time, I submitted the request on behalf. Thanks.</P> Wed, 09 Apr 2025 01:46:14 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225987#M2427 ymiyashita 2025-04-09T01:46:14Z https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225988#M2428 <P>Issue resolved.<BR /><A href="https://threatvault.paloaltonetworks.com?query=512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698" target="_blank">https://threatvault.paloaltonetworks.com?query=512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698</A></P> <P>&nbsp;</P> Wed, 09 Apr 2025 02:06:53 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/false-positive/m-p/1225988#M2428 ymiyashita 2025-04-09T02:06:53Z