topic Is this false positive in Advanced Threat Prevention Discussions https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/335119#M864 <P>office365-enterprise-access app getting dropped.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="raji_toor_0-1593031780602.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/26397i92FDC90448CD8E10/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="raji_toor_0-1593031780602.png" alt="raji_toor_0-1593031780602.png" /></span></P><P>&nbsp;</P> Wed, 24 Jun 2020 20:51:04 GMT raji_toor 2020-06-24T20:51:04Z Is this false positive https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/335119#M864 <P>office365-enterprise-access app getting dropped.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="raji_toor_0-1593031780602.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/26397i92FDC90448CD8E10/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="raji_toor_0-1593031780602.png" alt="raji_toor_0-1593031780602.png" /></span></P><P>&nbsp;</P> Wed, 24 Jun 2020 20:51:04 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/335119#M864 raji_toor 2020-06-24T20:51:04Z Re: Is this false positive https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/336090#M878 <P>Have you put this file on wildfire to check or other third-party detection sites, such as VirusTotal, what is the result they gave?<BR />Related operations can refer to this url：</P><P><A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS" target="_blank">https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS</A>WildFire report incorrect verdict (virus false positive or false negative)</P><P>&nbsp;</P> Tue, 30 Jun 2020 16:18:14 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/336090#M878 Felixcao 2020-06-30T16:18:14Z Re: Is this false positive https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/336153#M881 <P>Open a case with Support. We may need packet captures.</P> Tue, 30 Jun 2020 21:45:04 GMT https://live.paloaltonetworks.com/t5/advanced-threat-prevention/is-this-false-positive/m-p/336153#M881 mivaldi 2020-06-30T21:45:04Z