topic Re: Request to whitelist: Outbyte PCRepair in VirusTotal

Request to whitelist: Outbyte PCRepair

YelenaRez — Thu, 11 Apr 2019 14:36:11 GMT

Hello,

Can I please request to check and whitelist two new versions of Outbyte PCRepair:

Version 1.0.1.15

File Hash: b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2fe

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2fe/detection

Current VirustTotal Verdict: 1/68

Version 1.0.1.16

File Hash: d54e9cae8c9aa4d0bc1ea51574625a59395ec0ca3eed7cd47ebb0ae0b36ca2ae

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d54e9cae8c9aa4d0bc1ea51574625a59395ec0ca3eed7cd47ebb0ae0b36ca2ae/detection

Current VirustTotal Verdict: 1/72

Description: Outbyte PCRepair finds and fixes what’s causing speed and stability problems on the PC.

Please let me know if you need any additional information.

Thank you,

Elena

Re: Request to whitelist: Outbyte PCRepair

nigelswift — Thu, 11 Apr 2019 21:39:08 GMT

Thanks for supplying the hashes in question. I have submitted these for further review and we will follow up accordingly as to what the verdict will be.

Re: Request to whitelist: Outbyte PCRepair

YelenaRez — Fri, 12 Apr 2019 10:33:08 GMT

Hello,

Sorry for disturbing you again, but we had to fix some minor bugs in both new versions of Outbyte PCRepair and therefore, hashes changed.

Can you please verify and whitelist the following new hashes:

Version 1.0.1.15

File Hash: 9a541ce658877dfb5128141cc7cb40bf16f62591c5c68ce5e4abcda62001eb8a

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9a541ce658877dfb5128141cc7cb40bf16f62591c5c68ce5e4abcda62001eb8a/detection

Current VirustTotal Verdict: 1/69

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Version 1.0.1.16

File Hash: b451e41667ba1565209488ce7f400554f49dfe7b39a85e150feff684b31822a0

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/b451e41667ba1565209488ce7f400554f49dfe7b39a85e150feff684b31822a0/detection

Current VirustTotal Verdict: 1/71

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/st/stub/pc-repair-setup.exe

Description: Outbyte PCRepair finds and fixes what’s causing speed and stability problems on the PC.

Again, sorry about that and thank you for your help,

Elena

Re: Request to whitelist: Outbyte PCRepair

nigelswift — Fri, 12 Apr 2019 17:39:56 GMT

Just got confirmation that the previous hashes have been changed to a benign verdict. I'm taking a look at the new samples you provided now and will let you know whether they get submitted or not shortly after I analyze them.

Re: Request to whitelist: Outbyte PCRepair

YelenaRez — Mon, 15 Apr 2019 09:19:12 GMT

Hello,

Thank you for your reply.

I've just checked both files and they're already being detected by your antivirus.

Detection name: Generic.ml

Looking forward to hearing back from you.

Thank you,

Elena

Re: Request to whitelist: Outbyte PCRepair

YelenaRez — Fri, 19 Apr 2019 08:01:15 GMT

Hello,

I've checked today and the new versions of Outbyte PCRepair continue to have detections. Can you please help us with the issue:

Version 1.0.1.15

File Hash: 9a541ce658877dfb5128141cc7cb40bf16f62591c5c68ce5e4abcda62001eb8a

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9a541ce658877dfb5128141cc7cb40bf16f62591c5c68ce5e4abcda62001eb8a/detection

Current VirustTotal Verdict: 2/70

Detection name: Generic.ml

Version 1.0.1.16

File Hash: b451e41667ba1565209488ce7f400554f49dfe7b39a85e150feff684b31822a0

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/b451e41667ba1565209488ce7f400554f49dfe7b39a85e150feff684b31822a0/detection

Current VirustTotal Verdict: 2/71

Detection name: Generic.ml

Please let me know if I need to provide any additional information.

Thank you,

Elena

Re: Request to whitelist: Outbyte PCRepair

nigelswift — Thu, 25 Apr 2019 17:10:58 GMT

Apologies, I've been out for the holiday. I've gone ahead and submitted the two new files as well. I will keep you posted on the progress.

Re: Request to whitelist: Outbyte PCRepair

nigelswift — Mon, 29 Apr 2019 17:13:20 GMT

Just wanted to follow up. The new hashes provided have been successfully changed from a malware verdict and should no longer be blocked by Palo Alto Networks.

Re: Request to whitelist: Outbyte PCRepair

YelenaRez — Mon, 29 Apr 2019 17:27:58 GMT

Thank you so much, really appreciate it!

Elena