topic Re: False Positive: Outbyte PCRepair in VirusTotal

False Positive: Outbyte PCRepair

YelenaRez — Tue, 28 May 2019 12:56:13 GMT

Hello,

Can you please help us remove a false positive, given to Outbyte PCRepair by your antivirus.

The program is clean and certified by AppEsteem.

File Hash: 51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771ed90a5d70efb85

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771ed90a5d70efb85/detection

Current VirustTotal Verdict: 2/67

Description: Outbyte PCRepair finds and fixes what’s causing speed and stability issues on PC. It diagnoses Windows system, cleans out junk files, restores system stability, improves computer speed and protects privacy.

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/st/stub/pc-repair-setup.exe

Please let me know if you need any additional information.

Thank you,

Elena

Re: False Positive: Outbyte PCRepair

YelenaRez — Fri, 31 May 2019 11:46:29 GMT

Hello,

We have another version of Outbyte PCRepair released and certified by AppEsteem and today discovered a false positive, given by your antivirus.

Here is the link to AppEsteem vertification: https://customer.appesteem.com/certified?vendor=OUTBY

Here are the required details:

Outbyte PCRepair (version 1.0.1.23) download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

File Hash: 1203854b79aefc214706feb8c42cde8c88612aa95c2736d75044345287b560a7

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/1203854b79aefc214706feb8c42cde8c88612aa95c2736d75044345287b560a7/detection

Current VirustTotal Verdict: 2/71

Description: Outbyte PCRepair finds and fixes what’s causing speed and stability issues on PC.

Please let me know if you need any additional information.

Thank you,

Elena

Re: False Positive: Outbyte PCRepair

hisingh — Mon, 03 Jun 2019 16:53:35 GMT

Hi,

I have submit the request for re-analysis this hash.

Thanks

Himani

Re: False Positive: Outbyte PCRepair

hisingh — Mon, 03 Jun 2019 20:31:45 GMT

This signature is been disabled. This change is effective immidetaly in wildFire and it will take about 24-48 hours till this case is updated in antivirus package.

Thanks

Himani

Re: False Positive: Outbyte PCRepair

YelenaRez — Tue, 04 Jun 2019 13:18:22 GMT

Thank you so much, really appreciate your help!

Regards,

Elena

Re: False Positive: Outbyte PCRepair

YelenaRez — Wed, 05 Jun 2019 10:01:34 GMT

Dear Himani,

We've checked detections today and Outbyte PCRepair version 1.0.1.22 is no longer being flagged, thank you for that, however, Outbyte PCRepair version 1.0.1.23 is still being detected. It is also certified by AppEsteem and the detection is a false positive.

Here are the required details:

Outbyte PCRepair (version 1.0.1.23) download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

File Hash: 1203854b79aefc214706feb8c42cde8c88612aa95c2736d75044345287b560a7

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/1203854b79aefc214706feb8c42cde8c88612aa95c2736d75044345287b560a7...

Current VirustTotal Verdict: 2/71

Description: Outbyte PCRepair finds and fixes what’s causing speed and stability issues on PC.

Please let me know if you need any additional information.

Thank you,

Elena

Re: False Positive: Outbyte PCRepair

hisingh — Tue, 11 Jun 2019 16:19:20 GMT

Hello

This sample is already been submitted, I will update you as soon as I hear from the team.

Thanks

Himani

Re: False Positive: Outbyte PCRepair

hisingh — Tue, 11 Jun 2019 20:23:23 GMT

Hello

This is disabled in WildFire and may take about 48 hours till it is effective in AntiVirus.

Best

Himani

Re: False Positive: Outbyte PCRepair

YelenaRez — Thu, 13 Jun 2019 16:38:37 GMT

Dear Himani,

Thank you so much, the false positive is gone!

Regards,

Elena