topic Re: False positive submission (generic.ml): ShieldFox Antivirus in VirusTotal

False positive submission (generic.ml): ShieldFox Antivirus

kns123 — Wed, 10 Jul 2019 00:18:28 GMT

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: AB6371CBFF6CD265CE09019827C52033
SHA1: 500CD3FFD2DF2372BD17B6D87330F776A7537B38
SHA256: A602E24D8ED6937902692C6208E875D70993B9297D22780CC61B80EFFB6739FB

Link to Virustotal report for the file:
https://www.virustotal.com/gui/file/a602e24d8ed6937902692c6208e875d70993b9297d22780cc61b80effb6739fb/detection

Current VirusTotal Verdict:
Generic.ml

Description:
App Name: ShieldFox Antivirus
App Version: 4.2.3
Company Name: ShieldFox Technologies B.V.
ShieldFox antivirus offers protection from all to-date viruses, malware, ransomware, trojans, and spyware for each desktop computers as well as Android mobile devices.

Thank you!

Re: False positive submission (generic.ml): ShieldFox Antivirus

dparris — Fri, 12 Jul 2019 15:56:59 GMT

I have entered this file for further review.

Re: False positive submission (generic.ml): ShieldFox Antivirus

dparris — Fri, 12 Jul 2019 17:00:09 GMT

This file is no longer listed as malware

Re: False positive submission (generic.ml): ShieldFox Antivirus

kns123 — Wed, 17 Jul 2019 07:38:57 GMT

Thank you for the quick resolution!