False Positive Removal Request

aliya.kamaletdinova — Fri, 12 May 2017 13:56:20 GMT

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

1/ File Hash: 3963e4394031465a2cacf14116dfa0bb8a449ff26077619fcc6d892a72e479d4

Current VT Verdict: generic.pup

Description: False positive detection in driver-aff-driver-updater-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

2/ File Hash: 0e55e9b59502bfe8b76c952926ca0400411e45c3b5fdc0239451fc6cfa8db972

Current VT Verdict: generic.pup

Description: False positive detection in driver-def-driver-updater-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

3/ File Hash: b889e16e6fa6439a42e94d7e1c9ffec6d0b2443649b0493858bb60573c211f0a

Current VT Verdict: generic.pup

Description: False positive detection in driver-velis-driver-updater-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

4/ File Hash: 1df9d2263b51fe9d5b7f4725b246d5640e9c4a28aa9a605f54ee9ca4d673ef00

Current VT Verdict: generic.pup

Description: False positive detection in prk-ppc-pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

Thanks in advance and have a great day!

Re: False Positive Removal Request

goku123 — Fri, 19 May 2017 22:05:18 GMT

These have been reported for internal review..