topic Re: False Positive: Outbyte PCRepair, version 1.0.2.4 in VirusTotal

False Positive: Outbyte PCRepair, version 1.0.2.4

YelenaRez — Fri, 06 Sep 2019 20:56:56 GMT

Hello,

Due to minor bug fixes, we had to release a new version of Outbyte PCRepair, which is now also being detected by your antivirus.

Please help us remove it, there are no major changes from the previous version.

Outbyte PCRepair download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Detection name: Generic.ml

File Hash: 47e466f1aede2d5c5dd66d935aa41a2b6d1f5f33eb3a45c8c54099923eee9b9b

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/47e466f1aede2d5c5dd66d935aa41a2b6d1f5f33eb3a45c8c54099923eee9b9b/detection

Current VirustTotal Verdict: 4/68

Description: PCRepair finds and fixes what’s causing speed and stability issues on PC.

Also, previously you said the reason for false positive was opening of several windows during installation. We've built a new installer to avoid this issue, however, it continutes to get detection. Is it possible to find out what causes the flagging this time so we can address this problem as well?

Thank you in advance,

Elena

Re: False Positive: Outbyte PCRepair, version 1.0.2.4

dparris — Mon, 09 Sep 2019 13:25:58 GMT

I have put this file in for manual review.

Re: False Positive: Outbyte PCRepair, version 1.0.2.4

dparris — Mon, 09 Sep 2019 17:21:15 GMT

This file is no longer malicious with Palo Alto.

Re: False Positive: Outbyte PCRepair, version 1.0.2.4

YelenaRez — Mon, 09 Sep 2019 17:27:17 GMT

Thank you so much, Dparris, really appreciate your help!

Regards,

Elena

Re: False Positive: Outbyte PCRepair, version 1.0.2.4

dparris — Mon, 09 Sep 2019 17:28:41 GMT

You are most welcome.