topic False Positive Submission (Generic.ml) in VirusTotal

False Positive Submission (Generic.ml)

CGSupport — Mon, 02 Mar 2020 06:44:32 GMT

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/wLTSx6ZWW93mSKC
The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes).
Thank you!
Connective Games Support Team

Re: False Positive Submission (Generic.ml)

hisingh — Mon, 02 Mar 2020 18:38:10 GMT

Hello.

I have checked the file wLTSx6ZWW93mSKC in my lab, and no signature was generated. Can you please add the name of threat or threat ID

Best

Himani

Re: False Positive Submission (Generic.ml)

CGSupport — Tue, 03 Mar 2020 04:47:45 GMT

Hello,
Here are the details from VirusTotal for our executable file ygs_setup.exe:

Name of threat: Generic.ml

File Hash: c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1/detection

Re: False Positive Submission (Generic.ml)

hisingh — Tue, 03 Mar 2020 15:48:56 GMT

Hello,

I have submitted the hash. This sha256check is different than the file (wLTSx6ZWW93mSKC) you posted earlier using the link

I will update you once I hear more

Thanks

Re: False Positive Submission (Generic.ml)

hisingh — Tue, 03 Mar 2020 17:52:41 GMT

Hello,
I heard back from the backend team, the verdict is changed to benign. It will take about 24-48 hours till the AV database updates.

Best

Himani