False positive (Generic.ml)

kns123 — Thu, 04 Mar 2021 08:44:00 GMT

Hi, I would like to report a false positive detection by Palo Alto Networks of the following files:

1) File Hash:
MD5: 295F6E2F9A661B7C5D1236F9B454D6D9
SHA1: 450750C87D0FA24A71CF563B711EBE3482B6FDEF
SHA256: 82517F90ECD475697E1DE76D5F408BA796066F07340400348469BB0DEB64165A

Link to Virustotal report for the file:
https://www.virustotal.com/gui/file/82517f90ecd475697e1de76d5f408ba796066f07340400348469bb0deb64165a/detection

Current VirusTotal Verdict:
Generic.ml

2) File Hash:
MD5: C80D54F497D1899F6489076D820AE429
SHA1: E3C3CF5F35F3AE46A63A108EC49F47B3ACB25CE1
SHA256: 7A3FF1E0930BAE73E0EA382C9F946C82486E41DE3FA0B70A1FD2DD0C7175A762

Link to Virustotal report for the file:
https://www.virustotal.com/gui/file/7a3ff1e0930bae73e0ea382c9f946c82486e41de3fa0b70a1fd2dd0c7175a762/detection

Current VirusTotal Verdict:
Generic.ml

Description:
Both files are components of the app Restoro (RestoroServiceSetup32.exe and RestoroSetup64.exe)
App Version: 2.0.2.8
Company Name: Restoro

Thank you!

Re: False positive (Generic.ml)

tsullivan7 — Fri, 05 Mar 2021 14:33:45 GMT

Under review.

Re: False positive (Generic.ml)

rnorouzi — Fri, 26 Mar 2021 20:31:32 GMT

These files are marked as Greyware, which is potentially unwanted programs (PUPs)

topic False positive (Generic.ml) in VirusTotal

False positive (Generic.ml)

Re: False positive (Generic.ml)

Re: False positive (Generic.ml)