topic Re: Report False Positive for THREAT-ID 614284446 in VirusTotal

Report False Positive for THREAT-ID 614284446

UtkarshKumar — Mon, 08 Jul 2024 20:16:54 GMT

FILE HASH: 9329f42ac6f2c7470c070863af04572c9f32148c1d86cdbb6e0e301c7f5d780e

Link To Virus Total: LINK

This file -- MSJT4JLT.DLL is being detected as wildfire-virus and being blocked by WildFire but Virustotal link and Wildfire portal itself categorize this as BENIGN.

The Threat ID it shows as 614284446 but hashes do not match in threat vault. Why this file hash is being matched with this THREAT ID. This is a False positive.

Re: Report False Positive for THREAT-ID 614284446

UtkarshKumar — Tue, 09 Jul 2024 12:15:49 GMT

Hello Team, How we can get this corrected? Any help would be appreciated.

Re: Report False Positive for THREAT-ID 614284446

DaBone — Tue, 09 Jul 2024 18:14:48 GMT

From the sound of your request, you are a customer with Palo Alto Networks. Please open a TAC case with the Threat team for this issue. This forum here, is for non-Palo Alto Networks customers.