topic Re: re: false positive on virus total in VirusTotal

re: false positive on virus total

infiltration834 — Sat, 30 Nov 2024 07:30:14 GMT

I have a videogame I've developed coming up positive on virustotal from you. The offending exe is a simple game runner. Infection indicated is Generic.ml. Escape From Briarwood Hospital.exe and the batch code it was compiled from is attached.

infection reported: Generic.ml

virustotal report:

https://www.virustotal.com/gui/file/42ee92ee7bbba055c33bf4640180c547eb56371b9db549538bddd1d2d8ebaf9c

Re: re: false positive on virus total

mshekh — Thu, 26 Dec 2024 15:31:55 GMT

Hi @infiltration834 ,

Please submit the following information in the order listed below so that Palo Alto team can investigate your claim and change verdicts.

File Hash: <SHA256 hash>

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <verdict>

Description: <description>

Palo Alto team will update each submission to this discussion forum at the conclusion of their research into your claim.

Current Palo Alto Networks customers should open a support case and select a "Product/Problem Area" of 'Threat'. For information on contacting Palo Alto Networks support

Re: re: false positive on virus total

DaBone — Wed, 15 Jan 2025 18:42:20 GMT

file submitted for review

Re: re: false positive on virus total

DaBone — Fri, 17 Jan 2025 18:09:15 GMT

File no longer seen as malware