topic Re: Report false positive in VirusTotal

Report false positive

woeruw — Wed, 05 Feb 2025 14:44:36 GMT

File hash: e789cb6279d7ecaf609eab9446df92f138b2e5d7d2d31f3362748bec8288e0df

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e789cb6279d7ecaf609eab9446df92f138b2e5d7d2d31f3362748bec8288e0df

Current VirustTotal Verdict: Generic.ml

Description: This file is a component file of the text-to-speech software Panpreter at https://www.panopreter.com/en/products/panopreter/index.php

Could you check again and whitelist this file? Thank you!

Re: Report false positive

DaBone — Wed, 05 Feb 2025 18:01:48 GMT

I've looked and PAN doesn't see this file as malicious. We have this as benign.

Re: Report false positive

woeruw — Fri, 07 Feb 2025 07:50:14 GMT

The file is still flagged as Generic.ml by Palo Alto networks on Virustotal result page.

Re: Report false positive

DaBone — Fri, 07 Feb 2025 18:15:21 GMT

Thank you for reaching back out. I reviewed the file again, and this time I do see that we have the verdict as malware. I have submitted this file for review.

Re: Report false positive

DaBone — Mon, 10 Feb 2025 18:13:13 GMT

File no longer seen as malware

Re: Report false positive

woeruw — Tue, 11 Feb 2025 13:37:17 GMT

Thank you!