topic Re: Submit False Positive in VirusTotal

Submit False Positive

MartijnBolster — Mon, 07 Jul 2025 14:37:34 GMT

Nagios client agent: ncpa-latest.exe is currently marked as malware.

hash: 97877ecf7ae93ebc6a38bb333ba1aacc

Virus total link: VirusTotal - File - 5244b30a6fd3a4fe3df0ef6e0a878fe8dd63a6f23ec36695c7dd8e52b1d9336a

Re: Submit False Positive

DaBone — Mon, 07 Jul 2025 21:04:47 GMT

This file isn't seen as malware. Even the VT link given shows we are not seeing it as malware.

Re: Submit False Positive

MartijnBolster — Tue, 08 Jul 2025 07:05:10 GMT

Hi,

My Palo alto's are detecting these files as a thread (https://threatvault.paloaltonetworks.com/?query=437506329). I will create a support case to investigate this further.

Thanks!

Re: Submit False Positive

DaBone — Tue, 08 Jul 2025 17:39:55 GMT

This forum is for NON-Palo customers to engage with Palo Alto Networks. Please open a support case if you are a customer. Use this for the taxonomy:
Tech support>CDSS>Next Generation firewall>Threat Prevention