topic Re: Need to check URL category in VirusTotal

Need to check URL category

S.Jain712678 — Fri, 29 May 2026 06:23:14 GMT

Hello Team,

Hope you are doing well.

Kindly verify whether the below-mentioned URL is correctly categorized in the Palo Alto URL filtering database or not. One of our customers reported that the same URL is not flagged as Malware on other security platforms.

URL: avignonflorist.com
Current Category: Malware

Please check and confirm.

Regards,

Sambhav Jain

Re: Need to check URL category

TomYoung — Fri, 29 May 2026 13:51:12 GMT

Hello @S.Jain712678 ,

You can test the site yourself here -> https://urlfiltering.paloaltonetworks.com/.

Once the query is performed, there is a Request Change link you can use to request the change. That is the preferred method.

Thanks,

Tom

Re: Need to check URL category

DaBone — Fri, 29 May 2026 17:31:36 GMT

Hello Sambhav,

Just a note, this forum is for non-Palo Alto Network customers that are reporting FPs for files. This forum is not for URL categories. If you have a customer that is thinking the above URL is a FP, then they can do like what was posted above or they can open a case with TAC.

Thank you!