topic False Positive Removal Request: rxcx.jar in VirusTotal

False Positive Removal Request: rxcx.jar

natechadwick — Fri, 02 Feb 2018 21:33:13 GMT

File Name: rxcx.jar

File Hash: MD5: 0cd02626fa3377c4285219ff68fe987b

Link to Virustotal report for the file:https://www.virustotal.com/#/file/a1dbd9534412f8954617237666ff9a2e0c9f7048d0bfdcd724916f66739ffce9/detection

Current VirustTotal Verdict: Clean (0/58)

Description: This is our ContentExplorer Applet for editing content with Percussion Software's Rhythmyx CMS is it currently be flagged as “Win32.WGeneric.pmlqw” virus:

Here are it's hashes.

MD5 42863d38e8e1333d279284e87076a6ca

SHA1 ec94c9a050a585ff07044a81465f10ec4aa0abab

SHA256 658c275cb64affafd7fc16e54b000dc1204514f600ba3104eced6ebd577b2dc4

This is blocking our end users from editing / maintaining production content.

The file can be downloaded here.

Re: False Positive Removal Request: rxcx.jar

bvandivier — Fri, 02 Feb 2018 22:18:44 GMT

We have submitted this file for analysis and a possible verdict change. Please allow our analysts 24 to 48 hours to process this request. Also, both files posted in your threads (ContentExplorer Applet & Desktop ContentExplorer Web Start application) appear to have the same hash. Please provide clarification if necessary.

Re: False Positive Removal Request: rxcx.jar

natechadwick — Tue, 06 Feb 2018 23:00:27 GMT

Hi,

Just checking in on this request.

Thanks

-n

Re: False Positive Removal Request: rxcx.jar

bvandivier — Tue, 06 Feb 2018 23:07:42 GMT

Hello, this sample was flipped to benign on 2018-02-06 at 16:07. Threat ID Win32.WGeneric.pmlqw has also been disabled. Thank you for your patience.