topic False Positive Removal Request Trojan/Win32.startp.zy in VirusTotal

False Positive Removal Request Trojan/Win32.startp.zy

philipp_scherer — Mon, 16 Apr 2018 11:50:29 GMT

Hello all,

please fix this false positive:

File Hash: c4b2adf4f9d51a00d90160a6d18f6cb40740c3048553b5d7c749ae2caaf13289

Link to Virustotal report for the file:

Current VirustTotal Verdict: No engines detected this file

Description: It's currently detected as Trojan/Win32.startp.zy(2167940)

Thanks,

Philipp

mivaldi — Mon, 16 Apr 2018 15:29:18 GMT

If you are a customer this is not the place to report this type of issues.

Please open a case with support.

This is a Benign file, your issue is not a False Positive. This is a signature collision.

philipp_scherer — Tue, 17 Apr 2018 06:21:20 GMT

Thanks for your reply!