Virus total false positive, dll-files.com Client

bjorndll-files — Fri, 07 Apr 2017 15:05:01 GMT

Hi,

We recently noticed a flag on our software at virustotal.com from your company. I believe this is a false positive.

Our product is developed with strict security in mind and we've been promoting our brand online since 1998, first software in 2010 and the current one since June of last year. The software automates resolution of DLL errors on users' Windows machines.

We recently released a new version update on March 24, I believe the current flagging occurred after this.

I would appreciate a whitelist if possible, or further information on the reason for flagging and anything we can do to comply with your security standards.

Product: DLL-files.com Client

Version: 2.3

Signature: generic.pup

MD5: 22507f1cdcbedae0437fed110630e75c
SHA1: da553f89b2a5e68e112f17ae4628c589471f0975
SHA256: 6b1a9c62c1c0e084ea30bd9cbe991fe859938fea3a67378cb0abf400ac264816

(I can't seem to be able to attach the file here, but it is the same build on all download links on our website at dll-files.com, e.g.

https://download.dll-files.com/client/clientsetup_d-0.exe)

Thank you.

Regards

Björn Sundqvist

Market Manager DLL-files.com

Re: Virus total false positive, dll-files.com Client

goku123 — Fri, 07 Apr 2017 16:54:44 GMT

This has been submitted for internal review.

Re: Virus total false positive, dll-files.com Client

bjorndll-files — Wed, 12 Apr 2017 13:24:48 GMT

Thanks for the update, will await further notice!

/Bjorn

Re: Virus total false positive, dll-files.com Client

goku123 — Wed, 12 Apr 2017 17:37:27 GMT

This has been resolved and rescanned:

https://www.virustotal.com/en/file/6b1a9c62c1c0e084ea30bd9cbe991fe859938fea3a67378cb0abf400ac264816/analysis/1492016915/

topic Virus total false positive, dll-files.com Client in VirusTotal

Virus total false positive, dll-files.com Client

Re: Virus total false positive, dll-files.com Client

Re: Virus total false positive, dll-files.com Client

Re: Virus total false positive, dll-files.com Client