topic Re: False Positive Submission (generic.ml) in VirusTotal

False Positive Submission (generic.ml)

jks_hg — Wed, 23 May 2018 15:45:38 GMT

Hello,

One of our files has been flagged as a threat, but we believe this to be in error. I'd like to request that the file be reviewed.

File Hash: SHA-256 b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e
Link to Virustotal report for the file: https://www.virustotal.com/#/file/b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e/detection
Current VirustTotal Verdict: detected as a threat(generic.ml)
Description: We develop call recording software and this file is just used to uninstall one of our applications from a user's system.

Let me know if you require any additional information.

Thank you

mivaldi — Wed, 23 May 2018 16:59:50 GMT

b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e has been submitted for verdict re-consideration

mivaldi — Thu, 24 May 2018 15:51:46 GMT

The sample was found to be benign and the associated antivirus signatures will be removed with tomorrow's release of our Antivirus database.

jks_hg — Thu, 24 May 2018 15:57:29 GMT

Excellent, thank you so much!