topic Re: False-positive and white-listing submission - Hola in VirusTotal

False-positive and white-listing submission - Hola

roipaz — Sun, 05 Aug 2018 08:36:02 GMT

Hello,

Today we got our users reporting that Paloalto show a false-positive warning of Hola.

You'll find the file has digital signature of Hola Networks Ltd.

Please check the false-positive block alert and whitelist Hola exsetubles contaion Hola Network digital signature.

Hola networks deliver a VPN and web acceleration services used by more then 160 millions users worldwode.

Would appriciate your prompt check and whitelisting.

Thanks,
Roi

dparris — Mon, 06 Aug 2018 20:20:46 GMT

Please submit a sha256 for the file you wish to be analyzed. We are unable to download files that are being shown as malicious in our network

roipaz — Mon, 06 Aug 2018 22:29:00 GMT

Hi,

File with false-positive detection to update as clean, sha256:

6F7D740619D3607C7CD2F418C2F1043398E2EA7608F7B817060CB718B0892217

You can download the file 'Hola-Setup-x64-1.103.788.exe' at:

Could you please add Hola digital signature to trustees signatures list of paloalton etwork?

Thanks

dparris — Tue, 07 Aug 2018 18:39:46 GMT

The file is no loger listed as malicious.

I have submited a request for Hola to be added to the trusted signers list.

roipaz — Mon, 13 Aug 2018 08:34:53 GMT

Hi,

Does Hola digital signature was added to the trusted signers list?

Thanks

dparris — Mon, 13 Aug 2018 17:20:44 GMT

No it has not. Engineering is still validating the information provided.

dparris — Tue, 14 Aug 2018 20:44:19 GMT

We are not adding Hola Networks LTD. to our signature whitelist.