topic Re: False-positive detection in VirusTotal

False-positive detection

roipaz — Wed, 22 Aug 2018 20:13:53 GMT

Hi,

We got false-positive detection and would appriciate your whitelisting.

Virus total detection link: https://www.virustotal.com/#/file/532a51b08bf361921e4de72fc0eab07790d4f7e66c2fcf86164cc40cef7a0ca5/detection

The file can be download from:

https://cdn4.hola.org/static/Hola-Setup-x64-1.105.658.exe

SHA256:
532A51B08BF361921E4DE72FC0EAB07790D4F7E66C2FCF86164CC40CEF7A0CA5

Thanks!

Re: False-positive detection

dparris — Wed, 22 Aug 2018 20:27:49 GMT

I have submitted the file for verdict change.

Re: False-positive detection

dparris — Thu, 23 Aug 2018 16:46:31 GMT

This file is no longer rated as malicious.

Re: False-positive detection

roipaz — Thu, 23 Aug 2018 17:37:22 GMT

Hi,

We released a new version which also got false-positive detection for your whitelist.

Virustotal: https://www.virustotal.com/#/file/98598fe60ef2f21af14b577c313e8de88ad3f167dc47e27923f4d439652ae2bf/detection

The file can be downloaded from: http://cdn4.hola.org/static/Hola-Setup-x64-1.105.917.exe

SHA-256 98598fe60ef2f21af14b577c313e8de88ad3f167dc47e27923f4d439652ae2bf

Would very appriciate if you can also add to your trusted signee list.

Thanks

Re: False-positive detection

dparris — Thu, 23 Aug 2018 18:03:03 GMT

I have added this file to the queue for manual review.

As I said last time, Palo Alto Networks will not be adding Hola Networks to the trusted signers white list.

Re: False-positive detection

dparris — Fri, 24 Aug 2018 16:56:01 GMT

Your file has been evaluated and is no longer listed as malicious.

After further review by our malware teams they have decided to reverse their decision and have added Hola Networks Ltd to our signers list. You should no longer have these issues with your files being automatically listed as malicious.