topic False-positive submission in VirusTotal

False-positive submission

roipaz — Wed, 12 Sep 2018 22:16:39 GMT

Hi,

Please whitelist false-positive detection of file: Hola-Setup-x64-1.107.108.exe

SHA-256 426abc00ee11b6a3a2a6f27b04b794df3594070f7518e8aedc15c6d42b8d4c39

VirusTotal link:
https://www.virustotal.com/#/file/426abc00ee11b6a3a2a6f27b04b794df3594070f7518e8aedc15c6d42b8d4c39/detection

The file can be download at: https://cdn4.hola.org/static/Hola-Setup-x64-1.107.108.exe

Thanks,

Roi

Re: False-positive submission

dparris — Thu, 13 Sep 2018 16:44:57 GMT

Hello Roipaz,

I see that we have that file listed as benign. It is not listed by us as a malicious file.

I also remember that we have added you to our signature list so your files should not be marked as malicious.

Re: False-positive submission

roipaz — Fri, 28 Sep 2018 07:05:21 GMT

Hello dparris,

Yes, we were added to trusted list and today we got additional false positive detection.

Please see virusTotal link: https://www.virustotal.com/#/file/f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5/detection

The file can be downloaded from: https://cdn4.hola.org/static/Hola-Setup-x64-1.108.133.exe

Would appriciate your clearance of the false-positive detection and if you may verify that Hola Networks digital signature was added to trusted signer list.

Thanks,

Roi