topic Re: False Positive Removal Request in VirusTotal

False Positive Removal Request

bobdaley — Thu, 22 Nov 2018 08:13:26 GMT

Hello,

our customer reported a false-positive. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the password protected zip file with one Win32 executable:

https://www.setupbuilder.com/falsepositives/wud_sb100_6070_dev.zip

Password for the ZIP file is “false” (without quotes).

This is the VirusTotal report:
https://www.virustotal.com/#/file/72178c6ac481a0e4f2c0f8c87503c5bc7e1b091c51f5eecdad48481d5e67704d/detection

Thank you for your help.

Best Regards
Robert Daley

Re: False Positive Removal Request

dparris — Tue, 27 Nov 2018 17:31:36 GMT

I have entered the file for review.

Re: False Positive Removal Request

dparris — Tue, 27 Nov 2018 20:10:50 GMT

This file is no longer listed as Malicious by Palo Alto Networks.

Re: False Positive Removal Request

bobdaley — Fri, 07 Dec 2018 10:58:46 GMT

Hello,

our customers are reporting again a false-positive. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the password protected zip file with one Win32 executable:
https://www.setupbuilder.com/falsepositives/wud_sb100_6074_dev.zip

Password for the ZIP file is “false” (without quotes).

This is the VirusTotal report:
https://www.virustotal.com/#/file/5367ae3c8dd27df6a6839e4def4fd97e639f072b185d59a2e1860e2b0b18ddd2/detection

Thank you for your help.

Best Regards
Robert Daley