False Positive Removal Request: generic.ml

Normadigital — Mon, 10 Dec 2018 14:40:22 GMT

SHA-256

cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e

Vox_Imago_PC.exe

236 KB

2018-12-10 14:00:51 UTC

https://www.virustotal.com/#/file/cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e/detection

You can download a sample from http://giga.simetranet.com/Vox_Imago_PC.zip

is a password protected zip file the archive password is "infected"

This is a FALSE POSITIVE, please we kindly request to correct your antivirus detection

This an executable for a ROM track (DVD-ROM) Multimedia DVD that simply auto-execute the multimedia application present in the dvd-rom.

We made the executable and it isn't a virus or malware but actually it is recognized by your antivirus heuristic code as a malware-like.

We hereby declare that this code doesn't contain any malware or virus code, the executable will generate a simple BAT file that will change directory and call another executable in the cd-rom executing those shell commands:
--
cd voximago
Vox_Imago_PC.exe
--
Actually is needed because the real executable only work in a sub-directory but we need to execute it from the root directory of the cd-rom.

We are requesting to be identified as secure also because we can’t modify the cd-rom already distribuited.

Thankyou very much.
Best regards.

Carlo Santagostino

carlo@sugartec.it

+39 371 1437050

SUGARTEC by NORMADIGITAL SRL

Sede legale: Viale Renato Serra 6 – 20148 – Milano (MI)

Tel. +39.02.84258991 - Fax. +39.02.87183135 – info@sugartec.it – www.sugartec.it

Registro delle Imprese di Milano - Codice Fiscale e P.I. n. 08885450968 - C.C.I.A.A. di Milano R.E.A. n. MI-2054939

Re: False Positive Removal Request: generic.ml

hisingh — Mon, 10 Dec 2018 19:42:05 GMT

Hi Normadigital,

The VT scan is 18/67.

I have submitted this sample to our malware team. I will update once I hear from them.

Best Regards

Himani

Re: False Positive Removal Request: generic.ml

hisingh — Tue, 11 Dec 2018 21:19:33 GMT

Hello,

I heard from our team, the verdict for this file is changed to benign. This change is immediately reflected in the WildFire and within 24-48 hours in our Anti Virus.

Thanks

Himani

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False Positive Removal Request: generic.ml

Re: False Positive Removal Request: generic.ml

Re: False Positive Removal Request: generic.ml