topic Re: False Positive submission: Outbyte PCRepair in VirusTotal

False Positive submission: Outbyte PCRepair

YelenaRez — Tue, 12 Mar 2019 11:21:26 GMT

Hello,

We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.

Software Name: Outbyte PCRepair

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Detection on VirusTotal: generic.ml

SHA256: b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b

VirusTotal scan: https://www.virustotal.com/#/file/b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b/detection

Please let me know if I need to provide any additional information.

Thank you in advance,

Elena

Re: False Positive submission: Outbyte PCRepair

DaBone — Thu, 14 Mar 2019 15:08:12 GMT

Please submit the following information in the order listed below so that our team can investigate your claim and change verdicts when warranted.

File Hash: <hash>

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <verdict>

Description: <description>

Re: False Positive submission: Outbyte PCRepair

YelenaRez — Thu, 14 Mar 2019 15:50:15 GMT

Hello,

Thank you for the information.

We have just fixed minor bugs and released a new version of Outbyte PCRepair.

It is not being detected by Palo Alto at the moment, but can I request to whitelist it since we had a false positive previously.

File Hash: 05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e

Link to Virustotal report for the file: https://www.virustotal.com/#/file/05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e/detection

Current VirustTotal Verdict: 1/70

Description: Outbyte PCRepair optimizes PC for top performance. It finds and fixes what’s causing speed and stability problems on the PC.

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Thank you,

Elena

Re: False Positive submission: Outbyte PCRepair

tdavault — Fri, 15 Mar 2019 20:57:51 GMT

Hello.

I have put this file in for review.

Re: False Positive submission: Outbyte PCRepair

tdavault — Mon, 18 Mar 2019 18:56:13 GMT

Hello,

The verdict for this file has been changed to benign.