False Positive Removal Request

bobdaley — Thu, 21 Mar 2019 09:36:41 GMT

Hello,

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the password protected zip file with one Win32 executable (our web update):
https://www.setupbuilder.com/falsepositives/wud_sb100_6187_dev.zip

Password for the ZIP file is “false” (without quotes).

This is the VirusTotal report:
https://www.virustotal.com/gui/file/ec0399dca552f3b5c35178d8cfea828692c5c4f2031011fdbb40be7d5f0dac89/detection

Thank you for your help.

Best Regards
Robert Daley
SetupBuilder Support

Re: False Positive Removal Request

tdavault — Fri, 29 Mar 2019 18:04:06 GMT

Hello,

Your file has been submitted for review.

Re: False Positive Removal Request

tdavault — Mon, 01 Apr 2019 17:45:51 GMT

Hello,

The verdict for this file has been changed to benign.

topic False Positive Removal Request in VirusTotal

False Positive Removal Request

Re: False Positive Removal Request

Re: False Positive Removal Request