topic Re: False Positive submission: Outbyte PCRepair in VirusTotal

False Positive submission: Outbyte PCRepair

YelenaRez — Mon, 08 Apr 2019 06:55:06 GMT

Hello,

We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.

Can you please help us remove it, the program is absolutely clean.

File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab0e6c54cc784

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab0e6c54cc784/detection

Current VirustTotal Verdict: 2/68

Detection name: Generic.ml

Description: Outbyte PCRepair finds and fixes what’s causing speed and stability problems on the PC.

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

Please let me know if you need any additional information.

Thank you,

Elena

Re: False Positive submission: Outbyte PCRepair

tsullivan7 — Mon, 08 Apr 2019 13:17:09 GMT

Thank you for contacting Palo Alto Networks in regards to this potential false positive. Please allow us time to analyze the sample and if it is deemed to be a False Positive, we'll change the verdict.

Re: False Positive submission: Outbyte PCRepair

tsullivan7 — Tue, 09 Apr 2019 12:58:41 GMT

The verdict for this sample has been changed to benign as it isn't malicious. Our sandbox initally classified it as malware as the install process launched several command windows. This is a practice that malware will often employ.

Re: False Positive submission: Outbyte PCRepair

YelenaRez — Tue, 09 Apr 2019 13:49:17 GMT

Hello,

Thank you so much for the removal and for providing details, I've already forwarded them to our developers for consideration!

Sincerely,

Elena