topic SSL decryption exclusion or decryption policy in Web Proxy Discussions

SSL decryption exclusion or decryption policy

DamianCleveland — Mon, 29 Sep 2025 12:12:43 GMT

Hello,

I have a host unsuccessfully attempting to connect to AWS. The firewall is resetting the connection, based on packet captures.

Which would be the best way to exclude this traffic from decryption: the SSL decryption exclusion list or a decryption policy? I tried adding the source host to an existing no-decryption policy, but it still hit the decryption policy, despite the no-decryption rule being above the decryption rule.

I've also tried excluding the Amazon AWS address by using the SSL decryption exclusion list, but this fails, as well. I suspect, though, I'm not inputting the wildcard and domain correctly.

That said, what would be the best way to accomplish the goal?

Thanks

Re: SSL decryption exclusion or decryption policy

Vijayanand — Tue, 20 Jan 2026 07:18:18 GMT

Hello DamianCleveland ,

Hope you are doing well...

Try creating AWS EDL (Extenal dynamic list )object depend on the service you trying to access in AWS and add this under URL category of your decryption

How to create EDL: https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-admin/policy/use-an-external-dynamic-list-in-policy/configure-the-firewall-to-access-an-external-dynamic-list-from-the-edl-hosting-service/create-an-external-dynamic-list-using-the-edl-hosting-service

AWS EDL Hosting URL list: https://docs.paloaltonetworks.com/resources/edl-hosting-service?ref=packetswitch.co.uk

If this info helps marks this as answered ...cheers:)