https://live.paloaltonetworks.com/t5/discussions/unable-to-retake-knowledge-check-in-pse-professional-cortex-xdr/m-p/1234330#M38 <P data-start="185" data-end="528">I'm currently enrolled in the <STRONG data-start="215" data-end="246">PSE Professional Cortex XDR</STRONG> course on the Palo Alto Networks Learning Center. In one of the submodules, after submitting answers in the <STRONG data-start="355" data-end="374">Knowledge Check</STRONG> section, I received incorrect feedback, and now the <STRONG data-start="427" data-end="439">"Submit"</STRONG> button is disabled. The questions are no longer selectable, and I cannot retry the quiz.</P> <P data-start="530" data-end="632">Because of this issue, I am unable to complete the course and access the <STRONG data-start="603" data-end="631">final certification exam</STRONG>.</P> <P data-start="634" data-end="756">Does anyone know what may be causing this issue?<BR data-start="682" data-end="685" />Any guidance or help to reset the Knowledge Check would be appreciated.</P> Sun, 20 Jul 2025 01:47:59 GMT K.Wang690352 2025-07-20T01:47:59Z https://live.paloaltonetworks.com/t5/discussions/unable-to-retake-knowledge-check-in-pse-professional-cortex-xdr/m-p/1234330#M38 <P data-start="185" data-end="528">I'm currently enrolled in the <STRONG data-start="215" data-end="246">PSE Professional Cortex XDR</STRONG> course on the Palo Alto Networks Learning Center. In one of the submodules, after submitting answers in the <STRONG data-start="355" data-end="374">Knowledge Check</STRONG> section, I received incorrect feedback, and now the <STRONG data-start="427" data-end="439">"Submit"</STRONG> button is disabled. The questions are no longer selectable, and I cannot retry the quiz.</P> <P data-start="530" data-end="632">Because of this issue, I am unable to complete the course and access the <STRONG data-start="603" data-end="631">final certification exam</STRONG>.</P> <P data-start="634" data-end="756">Does anyone know what may be causing this issue?<BR data-start="682" data-end="685" />Any guidance or help to reset the Knowledge Check would be appreciated.</P> Sun, 20 Jul 2025 01:47:59 GMT https://live.paloaltonetworks.com/t5/discussions/unable-to-retake-knowledge-check-in-pse-professional-cortex-xdr/m-p/1234330#M38 K.Wang690352 2025-07-20T01:47:59Z