Guidelines for Content Created with Generative AI in LIVEcommunity

JayGolf — Fri, 10 Apr 2026 18:37:36 GMT

Guidelines for Content Created with Generative AI in LIVEcommunity

Generative AI tools such as ChatGPT, Gemini, Claude, and other AI assistants are becoming more common in technical workflows. These tools can help organize ideas, improve writing clarity, and accelerate research.

However, LIVEcommunity is built on something far more important: real-world experience from security professionals and engineers working with Palo Alto Networks technologies.

To maintain trust, accuracy, and the integrity of technical discussions, we ask members to follow the guidelines below when using Generative AI (GenAI) to create content.

Our Principle: Human Expertise First

LIVEcommunity is a place where practitioners share verified knowledge, troubleshooting experience, and tested solutions.

Generative AI can support your writing process, but it should never replace your expertise, judgment, or validation.

The final content you post should always reflect:

Your experience
Your understanding of the problem
Your verification of the technical accuracy

What Counts as Generative AI Content?

"Generative AI content" refers to any text, code snippet, explanation, image generation, or configuration generated in whole or in part by an AI system in response to a prompt.

Examples include, but are not limited to, tools such as:

ChatGPT
Gemini
Claude
AI coding assistants
Open-source LLMs

While these tools can generate convincing technical explanations, they may also produce incorrect commands, fabricated features, or outdated guidance. For example, AI often hallucinates PAN-OS syntax by mixing it with Cisco IOS or Linux commands.

Because of this, all AI-assisted content must be carefully reviewed before posting.

Acceptable Uses of Generative AI

GenAI can be a helpful productivity tool when used responsibly.

Acceptable uses include:

Structuring or outlining content

Using AI to help organize a technical article or troubleshooting explanation. AI tends to be very wordy and repetitive (using phrases like "In conclusion," "It is important to note," or "delve into"). Adding a tip to "Edit for conciseness" helps users strip away the "AI-ish" fluff.

Improving clarity or grammar

Using AI to refine wording, improve readability, or translate technical concepts.

Brainstorming approaches

Using AI as a starting point when thinking through an architecture, configuration, or troubleshooting path.

Summarizing documentation

Using AI to help summarize technical documentation before adding your own explanation or experience.

In all cases, the final post should reflect your own knowledge, your unique voice, and your validation that any AI-generated content has not changed the accuracy of the information presented.

Unacceptable Uses of Generative AI

Content that is primarily generated by AI without meaningful human verification is not allowed. Accounts found to be 'Botting' or using scripts to pull questions into LLMs and post immediate answers will be banned.

Examples include:

Posting raw AI answers

Copying and pasting AI-generated responses as answers to community questions.

Posting unverified technical commands

Sharing CLI commands, scripts, API calls, or configurations that you have not personally verified.

Automated reputation building

Using AI to mass-generate answers or posts in order to gain community points or reputation.

Machine-written content without insight

Publishing AI-generated articles, replies, or comments that lack personal understanding or technical validation.

Excessive rewriting

Using AI to rewrite a post so heavily that it no longer reflects your authentic voice or experience.

Disclosure and Transparency

Transparency helps maintain trust within the community.

If Generative AI played a significant role in creating your post, please include the following in your post:

If generative AI was used to help create or draft your post, please include the following:

Blog/Article: Include the tag"GenAIAssisted"

Discussion: Add the following note “This post was assisted by Generative AI and reviewed for accuracy by the author.” into the body of your post.

This allows other members to understand the context of how the content was created.

Special Considerations for a Security Community

Because LIVEcommunity focuses on network security and infrastructure, extra care is required when using AI-generated technical content.

AI systems can occasionally:

Invent CLI commands, configuration options, and inject harmful code
Reference features that do not exist
Suggest outdated security practices
Misinterpret Palo Alto Networks documentation

Before posting AI-assisted content, please:

Verify commands and configuration syntax
Confirm feature availability in the correct PAN-OS version
Validate architecture recommendations
Test scripts or automation in a safe environment when possible

Inaccurate technical guidance can lead to service disruption, outages, or security exposure, so careful review is essential.

Protect Sensitive Information

Most public AI models use your inputs to train future versions. If you paste a config, it could theoretically be surfaced to another user later.

Never paste confidential, sensitive or proprietary information into AI tools or public posts, including:

Firewall serial numbers
IP addresses tied to internal infrastructure
API keys or authentication tokens
Customer configurations
Proprietary network architecture details

Always sanitize any configuration examples before sharing.

How These Guidelines are Applied

These guidelines are intended to help members use generative AI in ways that improve the quality, accuracy, and trustworthiness of LIVEcommunity discussions.

We encourage members to use AI as a writing and productivity aid, not as a substitute for your own voice, technical judgment, validation, or real-world experience.

Content shared on LIVEcommunity must continue to meet our community expectations and Terms of Use. Palo Alto Networks reserves the right to moderate content in accordance with those terms.

You are responsible for the content you post, including content created or assisted by AI tools. Please review and validate technical accuracy before publishing.

Our Community is Built on Shared Experience

LIVEcommunity thrives because engineers, architects, administrators, and security professionals share what they’ve learned from real deployments.

Generative AI can assist with writing, but the most valuable contributions still come from human experience.

Your troubleshooting stories, lessons learned, and field knowledge are what make the community valuable to others.

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Guidelines for Content Created with Generative AI in LIVEcommunity