article How to Get in Touch With the LIVEcommunity Team in Welcome Guide

How to Get in Touch With the LIVEcommunity Team

jforsythe — Mon, 03 Oct 2022 16:25:45 GMT

Got a question, comment, or suggestion? The LIVEcommunity team would love to hear from you!

Re: How to Get in Touch With the LIVEcommunity Team

SaiJami — Thu, 14 Jul 2022 05:37:33 GMT

I received a get Started mail for a Tenant ID. But when I tried to access the URL, it always takes me to the HUB page. I want to access the Prisma cloud APIs. Can you let me know what need to be done ?

Re: How to Get in Touch With the LIVEcommunity Team

JayGolf — Thu, 26 Jan 2023 21:03:52 GMT

Hi @SaiJami , are you still experiencing issues?

Re: How to Get in Touch With the LIVEcommunity Team

Thieu — Wed, 08 Feb 2023 17:52:51 GMT

I'm trying to create a case but couldn't find where to create a new case for technical support

Re: How to Get in Touch With the LIVEcommunity Team

kiwi — Thu, 09 Feb 2023 14:53:43 GMT

Hi @Thieu ,

You'll find all the support info here: https://live.paloaltonetworks.com/t5/custom/page/page-id/Support

To open a technical support case you'll need to log into the Customer Support Portal (CSP).

Once you're logged in you can click "Get Help" and start to fill out the form.

A complete step-by-step guide on the Get Help Journey can be found here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNSCA0

Kind regards,

-Kiwi.

Re: How to Get in Touch With the LIVEcommunity Team

Nisha.181989 — Thu, 24 Apr 2025 22:54:42 GMT

https://www.dell.com/en-us/shop/palo-alto-pa-440-network-security-firewall-appliance/apd/ac266671/wifi-and-networking#techspecs_section

1. Dell is selling this product. Does it include Precision AI Network Security Subscription Bundle

2. can it be used for Home lab office? Are they any limitations