topic PA-3260 PAN OS 10.0.7 "Source User" Not Working in General Topics

PA-3260 PAN OS 10.0.7 "Source User" Not Working

Scott64 — Mon, 01 Nov 2021 15:53:04 GMT

Hi - Trying to configure/setup source user however it is not working.

I configured my 2 domain controllers under Device\User Identification and added a valid domain account ,they show as connected.

All other settings are default , I am not sure what else I need to do.

Can anyone help ?

Regards

Re: PA-3260 PAN OS 10.0.7 "Source User" Not Working

BPry — Mon, 01 Nov 2021 16:52:13 GMT

@Scott64,

Sounds like this is a completely new setup and you haven't had this previously configured correct? Just from a basic setup standpoint if you're showing connected I would ensure that you have the Include/Exclude networks setup properly and that your zones have User Identification enabled and the Include List includes the IPs you want to pull user-id from.