topic Re: VPN IPSec Configuration Disappeared from GUI in General Topics

VPN IPSec Configuration Disappeared from GUI

Mohammed_Yasin — Tue, 15 Jun 2021 07:08:51 GMT

An issue where I can’t view any configured IPSec Tunnels in GUI,

From CLI, the IPSec tunnels appear normally.

Tried failover, restarting management service, even rebooting both Palo Alto units, using different browsers, different computers, and export; import and load the configuration file with no success.

Device Model: PA-5220 HA Mode Active-standby

Re: VPN IPSec Configuration Disappeared from GUI

OtakarKlier — Tue, 15 Jun 2021 17:01:01 GMT

Hello,

What code version? Have you tried clearing the cache from the browsers? How about from a different workstation that has never connected? Perhaps a support case should be opened?

Just some thoughts.

Re: VPN IPSec Configuration Disappeared from GUI

MP18 — Tue, 15 Jun 2021 17:52:35 GMT

@Mohammed_Yasin

We have 5220 in HA running 9.1.6 no issues like this.

Regards

Re: VPN IPSec Configuration Disappeared from GUI

Mohammed_Yasin — Wed, 16 Jun 2021 05:13:38 GMT

Our Firewall Version is 10.0.3

Re: VPN IPSec Configuration Disappeared from GUI

robencollen — Wed, 17 Nov 2021 03:36:08 GMT

Hi, we having the same problem , was the problem ever resolved and how do we do so?

Regards

Re: VPN IPSec Configuration Disappeared from GUI

robencollen — Wed, 17 Nov 2021 07:22:38 GMT

We have found what the problem was . apparently you cannot add "" into a comment field . removed them and the connections are showing fine again.